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How To Be A Successful Service Provider PDF Print E-mail
Written by Administrator   
Sunday, 06 May 2007
Service Providers

Understand the client needs. Understanding the client needs is extremely important and essential to potentially becoming a winning bidder. When bidding on a project you should express your interest while also explaining how you will complete the project. Have a project plan for any project you bid on. If you are unclear about anything concerning the project then you should contact the Service User via eSitebid.com’s project message board (PMB) and ask the Service User for further clarification.

Never Bid on a Project Which You Don’t Plan to Complete. If you do not have the plan on completing a project, you don’t have the skills to complete the project, or you have a booked schedule then you should never bid. Make sure you have the skills, experience, equipment and time to complete any project you bid on.

Go the Extra Mile and Build a Professional Relationship. Your clients are the most important aspects to your business. If you go the extra mile to assist the client then you are doing something different than others. Be an honest and trustworthy Service Provider; make sure every transaction ends positive. Do the above and beyond for the client. Do not ever do so much that you feel uncomfortable or you are losing lots of money, but do enough that the service you provided is considered high quality and the client is happy with your service. If you are a master at what you do then you should not want any project to be tagged completed (hands off) until you are certain the project is completed perfectly.

Be Personal and Professional. You should always personalize your message when bidding on a project. Address the Service User by their name or username. Talk about the project details and provide details of your background and experience by filling out the “My Provider Profile” form, in the User Menu, in detail. You should never send a generic template message to bid on projects. I suggest always bidding on projects with “Please check the project message board”, then in the PMB you should be personal and professional. Always conduct business with a professional attitude, even when Service Users act irate or non-courteous.

Accept the Service User Payment Terms But Know Your Worth. You should never have payment terms which are outside of the scope of eSitebid.com or the Service User terms. You should always be willing to do escrow payments or on-site transfers. The fact is this is a Service Users market and you as a Service Provider are just trying to retain clients. The best way to show clients you are confident in your work and serious about doing business is to accept the payment terms which the Service User suggests. You can even ask the Service User to add the full amount or partial of the money into escrow until the job is completed. Additionally, you should know your worth and bid an amount which you feel is reasonable, fair, and comfortable. Most of the time you must not only evaluate your skill level, but you need to evaluate your feedback and rating, to know your worth online. Your feedback and rating plays an important role in the amount you bid. Sometimes you must low ball your rate to get the job. If you have no feedback or low feedback, then you should be working for feedback and ratings, not concerned with the money (yet), the money will come in time, but you need to build yourself up first. I am definitely not suggesting you cheat yourself or bid an extremely low amount which you are not comfortable with. Only bid what you are comfortable with (or the absolute minimum you are willing to accept), otherwise it may lead to you doing a poor job or having less interest in the project. Take into account the number of hours you will spend on the project as well as the time you will take to fine tune, warranty or troubleshoot after the project is completed.

Leave a Service User Rating and Request a Service Providers Rating. Ratings are commonly important for being awarded a project. Service Users typically turn to the feedback of others who have used your services in the past. This is an effective way for Service Users to evaluate you and aid in making a final decision. You should always leave honest feedback of Service Users and request that the Service User leave a feedback rating for you as well. If you completed a project then I would suggest giving the Service User at least 72 hours after successfully completing the project to leave any feedback rating. After the 72 hours have passed I would follow up with the Service User and make sure all is well. If all is well, then you should request the Service User to leave you a feedback rating and review. If you have successfully completed the project and followed the steps above then most likely the Service User will leave you positive feedback with an excellent rating.

The steps above will surely make your experience with finding projects a much more rewarding experience. In time you will have a keen sense of who can be trusted and who is not serious about doing business. Also, you will have a new network of contacts that can expand your business by providing you referrals.

Last Updated ( Sunday, 06 May 2007 )
 
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